The Situational Leader
BOOK-SITLEAD
“The Situational Leader” is for managers, parents, supervisors and anyone involved in the difficult and delicate task of influencing others. It is the story of a manager responsible for achieving results, developing people and contributing to organizational success. But, “The Situational Leader” is more than a story. It is the compelling summary of key behavioral science concepts and the Situational Leadership® Model. “The Situational Leader” reminds the reader that it is not enough to describe your leadership style or communicate your intentions. A Situational Leader assesses the performance of others and takes the responsibility for making things happen.
Shipping Policy
- Standard orders placed before 12:00 PM (ET) will ship the next business day.
- Standard orders placed after 12:00 PM (ET) will ship within two business days.
- Expedited orders placed before 12:00 PM (ET) will ship the same day.
Example
If you place a standard order at 11:00 AM (ET) on Monday, it will ship on Tuesday. If you place a standard order at 1:00 PM (ET) on Monday, it will ship by Wednesday.
Shipped (Physical) Products: No returns or refunds.
Online Training: No refunds, exchanges, or substitutions after User registration on MyCLS has occurred. Refunds are subject to a 6% processing fee which will be subtracted from the return amount.
Workshops (Virtual and In-Person): Attendees may reschedule their registration to a future workshop within the same calendar year up to 10 days in advance of the original workshop date at no cost. Reschedule requests must be accompanied with the date and location of the alternative workshop and reschedules may only occur once. Cancellations between 30 and 15 days prior to the workshop date will result in a cancellation fee equal to 50% of enrollment. Cancellation within 15 days of the workshop date requires full payment. Cancellations of a rescheduled registration, regardless of time frame, requires full payment.
- Standard orders placed before 12:00 PM (ET) will ship the next business day.
- Standard orders placed after 12:00 PM (ET) will ship within two business days.
- Expedited orders placed before 12:00 PM (ET) will ship the same day.
EXAMPLE
If you place a standard order at 11:00 AM (ET) on Monday, it will ship on Tuesday. If you place a standard order at 1:00 PM (ET) on Monday, it will ship by Wednesday.