The Situational Performance Ownership™ certification equips trainers to deliver the course across all modalities—in-person instructor-led, virtual instructor-led and digital blended live sessions. The certification workshop is a one-week, digital blended learning experience that consists of self-paced learning with peer and facilitator collaboration, as well as one 90-minute live session. The Situational Performance Ownership™ certification is designed to ensure comprehensive understanding of the Performance Ownership Process™ (a performer-focused version of the Situational Leadership® Model) and content proficiency for ensuring task alignment, building self-advocacy for task success and initiating performance conversations with leaders while providing opportunities to prepare and personalize facilitation.
The Situational Performance Ownership™ certification is a three-step process that includes:
Step 1: Trainers are required to attend a Situational Performance Ownership™ workshop in any modality to experience the course as a participant. A member of our team will coordinate this with them
Step 2: Trainers receive an administration kit and access the digital blended certification to learn how to facilitate the course through a variety of learning elements, including: instructional videos, facilitation resources, submission activities and peer interaction
Attend the (90 minute) Live Q&A Session
Step 3: Trainers submit teach-backs and receive feedback from a Certified Master Trainer
Shipped (Physical) Products: No returns or refunds.
Online Training: No refunds, exchanges, or substitutions after User registration on MyCLS has occurred. Refunds are subject to a 6% processing fee which will be subtracted from the return amount.
Workshops (Virtual and In-Person): Attendees may reschedule their registration to a future workshop within the same calendar year up to 10 days in advance of the original workshop date at no cost. Reschedule requests must be accompanied with the date and location of the alternative workshop and reschedules may only occur once. Cancellations between 30 and 15 days prior to the workshop date will result in a cancellation fee equal to 50% of enrollment. Cancellation within 15 days of the workshop date requires full payment. Cancellations of a rescheduled registration, regardless of time frame, requires full payment.
Expedited shipping orders will be shipped "same day" if received by 11 AM (ET) during normal business days. All other orders will ship next business day.